Customer Relationship Management

Acquiring and managing accurate and up to date information about your prospects and customers is critical in today’s highly competitive market. Customer Relationship Management (CRM) software is designed to organize all your prospect and customer details in one place and help you market your products and services more effectively, driving sales results and building relationships.  CRM systems include calendar management and auto scheduling of tasks with sales activity reporting. Depending upon your specific requirements, we can develop fully integrated sales and customer service systems based upon your company’s unique paper flow and work process.

We support one of the top selling CRM products on the market, Act!.  Act! is a powerful CRM solution that provides an integrated sales and business automation system that will enable you to better service the needs of even your most demanding customers and help you identify highly qualified prospects, providing your organization with a competitive advantage in customer service. As an Act! Channel Partner, we can install, customize and train your employees to utilize Act! for maximum efficiency.

Jump start your growth by using Act! Growth Suite. Act! Growth Suite combines the power of Act! CRM with Marketing Automation. Act! Growth Suite includes email marketing, nurture marketing, surveys, social sharing, contact qualification lists and more. Your email marketing campaigns can be sent to any combination of contacts, lookups, groups, and companies. The results of your email campaigns and other e-marketing services are easily imported into your Act! contact records to provide current and actionable prospect and customer information.