Marc Mintz & Associates

Technology Consultants

New Features in Act! v20

Act! v20 was recently released and has several new features that include interactive graphical dashboards, compatibility improvements, and more. If you have any questions regarding these new features or if you are considering an upgrade, please call our Act! expert, Michael Kida, at 973-808-9040 or send an email to


Interactive, Graphical Act! Insight Dashboards

Guide decision-making with rich insights from interactive, graphical Act! Insight dashboards is available to active Act! Premium subscribers. See dynamic visual snapshots of real-time metrics for sales productivity and performance, sales pipeline health, top performing products, win/loss analysis and more with 10+ out-of-the-box dashboards. Personalize dashboards or configure your Act! Insight view to display insights most relevant to your business or role. Gain insight into business and team performance, no matter where you are, with a new Act! Insight view.

Ask Act!™ with Amazon Alexa

Interact with Act! through simple, verbal requests to Amazon Alexa via Ask Act!, a leading edge voice integration available to active Act! Premium subscribers. Ask for key Act! contact and calendar details, then sit back as Amazon Alexa tells you what you want to know. No need to search your laptop or mobile device to stay informed.

Fresh, New Look

Experience a fresh, new look with visually stunning design updates consistent across Windows® and Web. Enjoy a modern navbar, new big button menu design, new Web login screen, and contemporary icons. Don’t worry, all the features and functionality you love are still right where you’d expect to find them.

Optimized Act! Emarketing Workflow

Manage Act! emarketing campaigns through an intuitive, optimized workflow in Act!. Everything you need to create, send, and track campaigns is available in five newly designed views—Overview, Options, Create, Send, and Track with full-screen Call Lists. Because Act! emarketing is fully integrated with Act!, it’s all right there and easy to follow without the need to access through a browser.


Compatibility & Usability Improvements

Benefit from compatibility and usability improvements that make Act! even better. Now you can work with Act! on Chrome™ for Mac4, quickly identify opportunities that need attention with the new opportunity field ‘Days in Stage’, and so much more!


A multitude of product innovations, feature enhancements, and compatibility updates have been introduced over the past four version. See the graphic below.